Our commitment to YOU
After your first experience with us, you will notice we are different from all other physiotherapists.  We are committed to providing a very personable service, with friendly and respectful staff, who always ensure that YOU come first. We are dedicated to providing every client our highest standard of service at all times.  As a team, we've had extensive physiotherapy experience in a range of special fields including spinal pain, sports therapy, pregnancy, workplace injuries, pilates, personal training and many forms of massage.  We can proudly boast a highly professional and competent team of physiotherapy and support staff, which brings a more complete and personable expertise to our broad range of services. All therapists have completed university degrees and are registered and contracted to provide services for Medicare, the Victorian Workcover Authority, Transport Accident Commission, the Department of Veteran Affairs and all leading private health insurers. You can take further confidence in the fact that all of our physiotherapy staff are members of the Australian Physiotherapy Association and therefore have committed themselves to a strict code of ethics and high levels of professional standards.

During the delivery of our services we offer you THE EXCLUSIVE ASSURANCE of  1. A MEANINGFUL DIAGNOSIS: we assure a meaningful explanation of your symptoms after completing a series of comprehensive assessments and examinations. 2. EXCEPTIONAL SERVICE: we assure you that we will EXCEED your expectations regarding the quality  of our staff and services, and that you will have a positive experience with us.  3. OUTSTANDING RESULTS: we assure you that your situation will improve and you will achieve results if you follow the recommendations outlined for you in your personally tailored health program.

YOUR Commitment TO US
In order to achieve outstanding treatment results, we require an equal commitment from you to our healthcare policies. We need you to understand them as a condition to you receiving treatment from us, and for you to acknowledge that they will help you remain committed to your treatment program.  All of our professional recommendations are based on the information provided by you, an objective and expert physiotherapy examination and the specific goals of you and the therapist. We acknowledge an infinite number of variables can impact on the outcomes of any treatment program. Our role is primarily to assess, recommend, guide and assist you in the recovery process. Ultimately, it is your responsibility to follow our advice and avoid situations that may aggravate your condition. We are confident that if you implicitly follow our recommendations, and any further opinions subsequent to reviews that may occur periodically throughout the term of your treatment, then we can help you to achieve outstanding results.