COVID-19infoWe are still open, however some services may be impacted during this time. Click for more information. Physiotherapy, Massage & Pilates Mermaid Beach | Back In Motion

Back In Motion

Mermaid Beach

Opening hours

Mon:7:30am - 7:00pm

Tues:7:30am - 7:00pm

Wed:7:30am - 7:00pm

Thurs:7:30am - 7:00pm

Fri:7:00am - 6:00pm

Sat:8:00am - 11:00am

Class Timetable

  • Semi-Private Clinical Exercise
  • Onero
  • Clinical Exercise

Get in touch

If you wish to get in touch directly, we can be reached at



We have launched Telehealth, a Physio online service to provide Physiotherapy consultations over video chat.

Even before the impact of COVID-19, there has been a growing consumer demand for access to video-consultation services provided by Physiotherapists. Given the COVID-19 virus’ impact, we are discounting our standard fees for Telehealth appointments to ensure our clients don’t fall behind in their treatment.

To access this service, you will simply need a computer or smart device with an internet connection and camera. We will send you a text message with a secure ID login and access to a private video consultation with your preferred Physio. We’re here to help you on your journey to recovery to get you moving again, whether that be in a practice, or via video if you can’t get to a practice.

How To Book:

  • 1. Simply call Back In Motion Mermaid Beach on (07) 5575 3244
  • 2. Book in a time for your consultation which can be short, medium or long depending on your situation.
  • 3. Once you have made your booking, payment can be made over the phone.
  • 4. You will be provided with a unique meeting ID. At your allocated appointment time, enter this ID into the field below.

  • 5. Click 'Join Consultation' to be connected to your Physio.

Tip: Don't forget to check your video and microphone are working prior to your appointment to ensure a smooth consultation.

Book your Free Initial Assessment* today.

Treatment following your assessment is charged at the cost of a standard consultation. For full terms and conditions click here.

Buy now, pay later with Afterpay
  • Book your Free Initial Assessment* today.

    Treatment following your assessment is charged at the cost of a standard consultation. For full terms and conditions click here.

Our Practice

Who we are

We provide physiotherapy, massage, Clinical Exercise, rehab and NDIS services to Mermaid Beach and surrounding suburbs. We have one-on-one and semi-private classes and because our services are delivered by physiotherapists you can claim them on private health insurance with extras cover.

Why we're different

A "quick-fix" for your pain or injury might sound good, but over time is proven to be inconvenient, costly and ineffective in comparison to taking preventative measures. Our unique clinical approach, Results4Life, keeps you on track towards optimal lifelong physical health.

Our guarantee

We are committed to your satisfaction and delivering the very best in physiotherapy care, customer service and outcomes. If you are not 100% satisfied with your experience at Back In Motion, we will refund your money on your last session and deliver your next session free.
For full terms and conditions click here

Our Service Offering


Whether you have back pain, neck pain, flexibility or mobility issues, our physios at Back In Motion can help resolve your pain and improve the quality of your life. 

Find out why physiotherapy is a GP's most recommended health professional today.

What can Back In Motion physio do for me?

We'll use the latest clinical research and physio equipment to develop a personal treatment plan to help you recover for your specific condition.

You don’t need a GP's referral to see a physio, and often we'll work as part of a team to plan and manage treatment for your specific condition or injury.

How will a Back In Motion physio assess my injury?

We'll assess your condition to diagnose the problem and focus on how to help you heal with tangible tools like Results4Life®

What sort of treatments do Back In Motion physios use?

Treatments include:

- Exercise prescription
- Postural analysis and correction
- Soft tissue massage/mobilization
- Dry needling
- Management of lifestyle issues such as desk set up, pillow and gym programs
- Prescription of aids such as crutches, orthotics and braces

What else does Back In Motion offer? 

We’re a one-stop shop for allied health, and also offer related health services such as clinical/reformer Clinical Exercise, remedial massage, exercise rehab and more.

We work in partnership with you to identify how we can resolve your pain and condition, and then how to heal you and get you stronger to ensure it does not happen again. 

Clinical Exercise

Whether you’re wanting to improve your flexibility, core strength or your posture, Back In Motion offers Clinical Exercise and reformer Pilates facilitated by qualified physios.

Many gyms and exercise studios offer Clinical Exercise these days, but few places offer personalised and tailored programs to help you recover, achieve your goals sooner and help stay injury-free.

Why should I do Clinical Exercise & Pilates at Back In Motion?

Our qualified physios supervise you during class to offer you a safe and effective program.

When you do Clinical Exercise with us, you’re in a smaller class with an individual program designed just for you – so you’ll progress faster and are less likely to get injured.

What equipment is available at Back In Motion?

We offer a range of specialised Pilates equipment, including reformers, trapeze tables and floor-based exercises to help you progress and achieve your health and fitness goals.

Who will benefit the most out of Clinical Exercise & Pilates?

Clinical Exercise can benefit everyone – from the elite athlete wanting to improve their core strength, to a beginner seeking to improve their flexibility and muscle strength.

We recommend all of our Back In Motion clients try Clinical Exercise at least once. Once you see the results and feel the benefits, you'll be hooked!

What are the health benefits of Clinical Exercise & Pilates?

The health benefits of Clinical Exercise include improved flexibility, increased muscle strength and tone, core stability, improved balance, spine stabilisation and improved posture.

Remedial Massage

Whether you’re wanting to loosen tight muscles, soothe your body or simply relax, Back In Motion offers a range of massage services.

There are many places that offer massage these days, but few offer highly-qualified and trained physios with extensive knowledge of the human body to help your body heal.

Why should I have a remedial massage at Back In Motion?

We take a tailored approach, targeting key areas of your body chosen by you and your physio and it’ll be completed in a safe and professional environment.

Our highly-experienced physios have spent more than four years at university learning about human anatomy and biomechanics. We know your body and can identify the causes of aches, pains and soreness, ensuring a better result every time.

What remedial massage services are offered at Back In Motion?

We offer a range of massage services including remedial massage, sports therapy massage and deep tissue massage, so you can benefit from qualified physios and their extensive knowledge of the human body.

What are the benefits of regular remedial massage?

Massage is beneficial to the body in many ways, both physically (tissue manipulation) and emotionally (relaxation). A regular massage can provide check ups with your physio, treat niggles, prevent new injuries/pain and help with maintenance.

Sporting clubs, athletes, and massage devotees see our expert physios and therapists for a reason: because we know your body and can identify the causes of aches, pains, and soreness, ensuring a better result every time.

Exercise and Rehab

Whether you have lower back pain, neck pain or a shoulder injury, exercise rehabilitation can help. Our exercise programs can help with increasing fitness, weight loss, injury rehabilitation, endurance training or strengthening, in a safe way that minimises risk of injury.

Our qualified staff use the latest clinical research and physio equipment to develop a personal exercise plan to help you improve flexibility, mobility, and strength.

Dry needling

Whether you have back pain, neck pain or other musculoskeletal injuries, dry needling with acupuncture needles can be an effective part of your treatment plan.

Dry needling can help reduce muscle tension and pain levels and trigger a healing response in injured tissues within the body. As opposed to acupuncture, dry needling works directly on the injured body part, not meridian or energy flows.

Shockwave Therapy

Whether you have plantar fasciitis, tennis elbow or an injury that won’t heal, shockwave therapy can help.

Back In Motion offers a free initial assessment that is obligation free – so if you do not decide to go ahead, then there is no cost for that assessment.

Shockwave therapy – also known as Extracorporeal Shockwave Therapy (ESWT) – is a non-invasive therapy that uses low-frequency, acoustic shockwaves generated via a handheld device that kick starts the body’s natural healing response in tissue that may not have responded to medication, rest or other therapies.  

If you have tried rest, medications, other therapies or even steroid injections to overcome the  injury, and are now considering surgery, then Shockwave Therapy could be a good option for you.

Up to 92% of patients report significant improvement in their tendon pain after a course of shockwave therapy.

Find out more about Shockwave Therapy at Back In Motion

GLA:D - Good Life with Arthritis: Denmark

What is GLA:D?

This education and exercise program reflects the latest evidence in osteoarthritis (OA) research. It includes feedback from people with OA as well as what works in the real world to help manage OA symptoms.

GLA:D training consists of:

  • A first appointment explaining the program and collecting data on your current functional ability.
  • Two education sessions to teach you about OA, how the GLA:D exercises improve joint stability and how to retain this improved joint stability outside of the program.
  • Group neuromuscular training sessions twice a week for six weeks to improve muscle control of the joint which leads to reduction in symptoms and improved quality of life.
Custom Orthotics

When a small problem develops in your feet, a subtle change in the way you walk can cause a chain reaction that alters your posture and movement mechanics. The symptom of poor foot mechanics can include localised foot pain, bunions, arch or heel pain, leg or knee pain, hip or back pain – and even neck pain. Custom orthotics have been shown to correct these issues, giving you improved balance, posture, and general wellbeing.

Men’s Health

Men’s Health Physiotherapy is aimed at men any time of their lives. Our men’s health physios are specially trained at post-graduate level, meaning you will receive the best possible assessment and treatment whatever your concern.

The following conditions are treated by a men’s health physiotherapist.

Urinary and Faecal incontinence: any leakage from your bladder or bowel can often be treated very successfully with the support of physio. This may include bladder and bowel training, pelvic floor strengthening and constipation strategies and treatment. Urinary incontinence is often a problem after prostate surgery so it is important that men have both pre and post op physio to ensure good pelvic floor muscle strength as well as good bladder and bowel habits.

Erectile dysfunction: Forty percent of West Australian men experience erectile dysfunction at some point in their lives. Pelvic floor physiotherapy is best placed to help manage this through strengthening of the pelvic floor muscles as well as advice surrounding devices like pumps. We also have a focused Shockwave machine which can help treat vascular erectile dysfunction as an adjunct to pelvic floor strengthening. Many people travel internationally for this treatment, but now we have it in Perth.

Pelvic pain: pain anywhere around the pelvis, lower back and hips as well as conditions such as pudendal neuralgia. Pain could also be associated with sexual intercourse such as ejaculatory pain.

Not all conditions are treated with pelvic floor rehabilitation and exercises and everyone is individually assessed and a treatment plan formulated for them. Our men’s health physiotherapist is passionate about the health of men and believes that anyone can overcome their pelvic health issues with the correct guidance and treatment. We want to empower men so that their incontinence or pelvic pain isn’t something they have to suffer with.

Women’s Health

Women’s Health Physiotherapy is aimed at women at any time of their lives. Our women’s health physios are specially trained at post-graduate level, meaning you will receive the best possible assessment and treatment whatever your concern.

The following conditions are treated by a women’s health physio.

Pre and Post-natal care: any symptoms associated with being pregnant such as back and pelvic pain as well as exercise therapy for safe activity in pregnancy. After you have had your baby we recommend a 6 weeks check with the physiotherapist where they can assess your abdominal muscles, pelvic floor muscles and breathing. This is also the time we can start you back to exercise and get you back to what you love doing!

Urinary and Faecal Incontinence: any leakage from your bladder or bowel can often be treated very successfully with the support of physiotherapy. This may include bladder and bowel training, pelvic floor strengthening, constipation management as well as fluid and dietary advice.

Pelvic organ Prolapse: anyone diagnosed with any type of pelvic organ prolapse should seek the support of a specially trained physiotherapist. Treatment is aimed at managing symptoms in the optimal way as well as getting you back to moving and exercising without the fear of making prolapse any worse. If you are having surgery it is still advisable to have physiotherapy pre and post op to ensure you recover as well as possible.

Pelvic pain: this can be pain anywhere in your pelvis, lower back or hips. Often there is a strong correlation between muscle coordination and strength and the pelvic floor muscles or the abdominal wall. Physiotherapy can help give the correct treatment and exercises. Pelvic pain can also refer to painful intercourse or simply vaginal pain, this too is ideally assessed and treated by a women’s health physiotherapist.

Not all conditions are treated with pelvic floor rehabilitation and exercises and everyone is individually assessed and a treatment plan formulated for them. Our women’s health physiotherapist is passionate about both the health of women and men and believes that anyone can overcome their pelvic health issues with the correct guidance and treatment. We want to empower both men and women so that their incontinence, prolapse or pelvic pain isn’t something they have to suffer with.


Telehealth – your online Physio now available 

Need to see your Physio but unable to get into the practice?

We now have an alternative! We have launched Telehealth, an online Physio service to provide Physiotherapy consultations over video


Whether you have plantar fasciitis, an ingrown toenail, bunion or problems with your gait, we can help.

Our podiatrist is trained to assess, diagnose and treat foot and lower limb problems to help you look after your feet, improve your posture or help you to manage foot complications related to medical conditions such as diabetes.


Our Clinic is now Licensed to deliver Onero (TM) to our clients with or at risk of osteoporosis. Onero (TM) is appropriate for adults of any age wishing to reduce their risk of osteoporotic fracture.

Onero (TM) is an osteoporosis treatment based on exercise designed specifically to prevent osteoporotic fracture by stimulating bone development and preventing falls in at-risk individuals.

GaitScan® Assessment

Back In Motion’s scientific GaitScan® assessment technology allows your physio to closely analyse your foot mechanics. This is done by measuring timing sequences, mapping foot pressure and providing an in-depth visual report that you can take home.

Using GaitScan®, your Back In Motion physiotherapist can then determine whether faulty foot function is the cause of your discomfort and whether custom orthotics will benefit you. If so, the results of your assessment are used to create customer orthotics moulded and manufactured specifically for your needs.

Connect sites

07 5655 5667

221 Christine Ave
Varsity Lakes QLD 4227

07 5675 4700

1 Campus Crescent
Robina QLD 4226

Meet the team

Photo of Louise Eddy

Louise Eddy

Director and physiotherapist

Louise Eddy

Director and physiotherapist

Louise joined Back In Motion in 2017 after more than 20 years owning and operating Mermaid Beach Sports Medicine and Physiotherapy Clinic. Louise completed her Masters of Sports Physiotherapy in 1998 and is a titled Sports physiotherapist. She has also completed her level 3 Clinical Exercise certification, which enables her to be a qualified instructor.

Louise has been involved and travelled with the Australian Touch Football team, Australian Kayaking Team and QAS swimming. She has been involved with Rugby League, AFL, Swimming, Touch Football and Surf Lifesaving from a local level through to the national level.

Louise has a keen interest in shoulder injuries, hip pain - especially in women, as well as knee and ankle problems. She is also interested in core and hip stability for decreasing and controlling back, hip and neck pain.

Louise is qualified in Dry needling

Photo of Nikaila Hartley

Nikaila Hartley


Nikaila Hartley


Nikaila completed her Bachelor of Sports and Exercise Science at Southern Cross University on the Gold Coast in before moving to Brisbane to complete her Masters in Physiotherapy Studies at The University of Queensland. Previously Nikaila worked in pharmacy where she discovered her passion for helping others. 


Growing up Nikaila participated in many sports and through these endeavours, has sustained multiple injuries. These experiences exposed Nikaila to the importance of rehabilitation and inspired her to become a physiotherapist, providing to others the help and support that was provided to her. Nikaila utilises an innovative and thorough approach to help her formulate tailored treatment plans. By understanding the patients’ healthcare goals she is able to empower patients and foster independence by providing them with an active role in their health care.

Nikaila has completed her Level 1 and 2 in Dry needling 

Outside of work Nikaila can be found doing what she loves most, spending time with her family and friends. She can also be found chasing after her beautiful little puppy, Ollie. Nikaila is active and has a bit of a creative flair and in her spare time enjoys art, puzzling, playing netball or binge watching a tv show.

Photo of Cameron Palmer

Cameron Palmer


Cameron Palmer


Cameron has joined the Back in Motion team after completing a double degree in Bachelor of Exercise Science and Master of Physiotherapy. This has provided Cameron with not only experience in treating injuries, but also a sound knowledge in exercise and healthy living. 

Prior to becoming a Physiotherapist, Cameron gained an understanding of healthy movement patterns through coaching golf, soccer and touch football across all age groups. This taught Cameron that each individual’s movement pattern is unique and individualised treatment plans should be based around this. 

Cameron’s passion is to help people reduce pain so that they can return to living happier and healthier lives. Cameron has a keen interest in back pain, particularly in individuals who live busy lives. Cameron has been involved with AFL, rugby league and golf teams at a local level as well as work experience in occupational health and safety. Cameron is a tragic golfer and has a keen interest in helping golfers of all levels to enhance their performance. 

Cameron has completed his Level 1 TPI certification through Titleist and is able to complete a full body screen of golfers of all levels to identify any physical limitations. By understanding these physical limitations and how they correlate with the technical elements in the golfer's swing, Cameron can work with golfers to improve the way that their body moves and return to playing their best golf.

Photo of Justin Robertson

Justin Robertson


Justin Robertson


Justin has joined the Back in Motion Team after graduating from Griffith University with a Bachelor of Physiotherapy Degree. Justin has an encouraging, caring and professional approach to treatment. Combining both evidence-based practice and patient-centred care to assist you in achieving your rehabilitation and personal goals.


Justin has always had a passion for health and fitness that led him to pursue a career as a physiotherapist following his own experience with a shoulder injury and physiotherapy rehabilitation. This experience has given Justin a keen interest in shoulder injury rehabilitation.   


In his spare time you can find Justin keeping fit at the local gym or off on a road trip to the next hiking trail.

Photo of Gemma Bruce

Gemma Bruce

Exercise Physiologist

Gemma Bruce

Exercise Physiologist

Gemma graduated from Southern Cross University with a Bachelor of Sport and Exercise Science and a Master of Clinical Exercise Physiology.

During her studies, she was awarded a scholarship to study at the Tianjin University of Sport in China for 1 month. During this time she studied Chinese training methods and traditional Chinese therapies. Skills that were gained during this time include communicating through language barriers and adapting to different cultures.

Throughout her studies she gained a thorough understanding of how the human body functions and importantly, its response to physical activity. She has developed a solid understanding of key biological, social and health sciences, as well as core knowledge in the fields of biomechanics, motor control, exercise physiology, physical activity and health, exercise and sport psychology, and functional anatomy.

Gemma has a high level of understanding and empathy for chronic pain due to personal experience after she fractured her hip and pelvis in multiple places during a motor vehicle accident in 2014. Using yoga and Pilates to rehabilitate herself, Gemma has a special interest in these forms of movement and believes building a strong core as a foundation is key to moving freely.

Gemma specialises in clinical exercise interventions for people with a broad range of health issues including musculoskeletal, cardiovascular, pulmonary, cancer, metabolic, mental health and neurological conditions, as well as assisting in pre and post-surgical rehabilitation. Gemma will guide you through a tailored lifestyle intervention designed to address your needs and goals, and help you to reach optimal physical function.

Outside of Exercise Physiology, Gemma practices reformer Pilates regularly and loves to be near the ocean; whether she is doing a beach walk, ocean swimming or picnicking.

Photo of Carl Bedard

Carl Bedard


Carl Bedard


Carl was originally born in Chicoutimi, Quebec to a French Canadian father and an English mother. Coming from a military family background he moved around a lot as a kid and lived in 3 different countries by the time he was 10 years old. This brought about a love for exploring new places and cultures.

Growing up loving sports led him to wanting to have a career in a sports based profession as well as looking for a job in aiding others.

This brought podiatry to his attention, with a particular interest in how the foot functions during sports and walking.

The University of Salford in Manchester had the most up to date technologies in gait analysis so that’s where his future lied. This also allowed him to work closely with the two soccer teams in the city MUFC and MCFC. 

After completing his degree he moved to London to work in the national health system to gain some experience and then went into private practise.

Before he got too settled in his life he strove for a new adventure which brought him here at Back in Motion, Australia.

He chose Back in Motion due to its client centred approach to treatments as well as having the opportunity to work within a multi-disciplinary team along with Physiotherapist’s and exercises physiologists.

He is particularly passionate about patient care and wellbeing, which makes for a very thorough treatment as well as been a friendly face you can confide in, as long as you don’t mind the accent.

Outside of the work place he enjoys playing soccer in the Brisbane league, as well as climbing a couple times a week. You may spot him exploring the local area bush walking, diving into rock pools or attempting to surf.

Photo of Jade Bernoth

Jade Bernoth

Practice Manager

Jade Bernoth

Practice Manager

Photo of Amelia Coleman

Amelia Coleman


Amelia Coleman


Photo of Amy Henderson

Amy Henderson


Amy Henderson


Photo of Neil Mylott

Neil Mylott

Massage therapist

Neil Mylott

Massage therapist

Neil completed his massage studies in Sydney in 2001. He has been practising on the Gold Coast ever since, and has been with the team at Back In Motion Mermaid Beach since 2006.

With more than 12 years of massage experience, Neil is skilled at dealing with a variety of musculoskeletal dysfunctions and complaints. He is passionate about the benefits that massage therapy can bring in enhancing/maintaining quality of movement and good health.

Neil has worked with elite athletes from many different sports. He also enjoys treating sports people and non-sporting people alike, and his clients come from a wide range of ages, professions and sports of all levels.